Dave & Buster's Reviews

Although I initially found this place to be enjoyable, I have noticed a significant increase in prices over time. Additionally, I feel that the machines offer only a brief period of fun without much variety. It raises the question of whether the main focus is on providing a memorable experience for customers or simply maximizing profits quickly. Unfortunately, this has left me with no desire to return and play again.

Some restaurant employees urgently need training on how to treat customers $$$.! May 28 3:00 pm, the employee Didi, was exaggeratedly HOSTILE. Take immediate action so they don't start closing stores and think it's because of the economy.

We love visiting this place for games, especially during Summer break! Unfortunately, they don't currently offer the food and game combo, but we might come back later based on our server's recommendation.

On Oct 22,2022 me and my 5 Year Old son was 42ND ST Times Square Location. We walked in there at 7:30PM was inside for 10 minutes or less we didn't get to eat or play. After we sat down n I ordered in plain view of cameras at the small side of the BAR WAS grabbed approached by security and others and told I would have to leave or there will be problems we was discriminated violated threatened n intimidated we was puzzled n confused my son was also dramatized scared confused and crying when I asked the reason and why the security guard told me that management said I said something lewd to one of there employees when I just walked in had no interaction with anyone but the barmaid I asked food for just walking in and she took my order and gave me the receipt so I said you must be confusing me for someone else the manager right there didn't say a word I left because of my son and wasn't trying to escalate things or cause a confrontation because of my son being dramatized scared and crying I called the following day and was told it would be handle and investigated wrote a review on BBB about the incident me and my son experienced and endured only to hear from costumer relations 6 months after stating they stand by there establishments decision and that I was the aggressive one when I left without argument or a fight but only disrespected both me and my child if I was the aggressive one so then why wasn't the police called I would have rather that they was because they would have seen that they was lying and covering up for there buisness and a wrongful lying accuser employee from there tram this is how professional they are. That they allow there locations and there discriminatory and racist team to handle there own investigations without costumer relations conducting there own and basing there opinion on what ever there establishments claim whether it be wrong and even a lie all they care about is there buisness and not the costumers use there employees in the process

Most of games I played were rigged because all the games life win your own ticket game scammed me the claw games keep releasing the tickets the monopoly game ever time I roll the dice it always lands on the smallest number. At this point, Dave & Buster's has gamboling standards in how much luck is needed in these games.I wasted 20$ cause I tried to get tickets and I got guess what I got 0 tickets

I took my daughters and little cousins for my daughters birthday, it was the worst experience and custumer service ever! I will never go back after the host that served me took an extra $20 off my debit card as a tip without my permission. I contact the manager soon as I got my receipt and asked why was my bill higher then the amount I paid for after I already gave him a $10 tip in his hand. The manager told me she's dirty and will take care of the situation she came back and said my money will be back on my card within 10 business days and I never received it, so I waited two weeks and no money still there I contacted them again and she told me sorry she can't help me I have to contact my bank. I will never go back there after getting money taken off my card and unprofessional managers and workers.

SILVER SPRING MD DAVE N BUSTERS after an hour of gaming, went to exchange our tickets for prizes. Saw a Tanooki Mario i wanted, asked if they have one that's on display. The rude associate told me "why? The one i have is not good enough for you? And if its Covid you're worried about, i don't believe in Covid!"..speechless!

Food took forever, one dinner had to be remade. Was supposed to be complementary, but didn't happen. Just wanted to leave couldn't even argue about it. Games are a ripoff. Won't go back.

I had a blast here with my nephew recently. I have to admit it’s a good place for adults but kids have a lot to do too. Nice staff very clean and good selections of games. Food was good too.

Games were fun but the service is awful. Just a night out for a family of 4. Waitress did not put our drink order in until after she was reminded we were waiting for them (she was trying to get our food order before the drinks came). Crappy service, crappy tip (10%). Plus a crappy review. The staff was helpful regarding cards/games.